Shipping

Domestic Rates

All in-stock items will ship within 3 business days from date of purchase. We do not ship with Signature Required unless your order totals over $500. We do not ship with Insurance. If you would like to request either of these options, please make a note at checkout. For Insurance, additional fees will apply, and we will email you a quote.

Orders under $30 = $5

Orders under $100 = $7

Orders under $400 = $12

Orders over $400 = Free

International Rates

We ship international orders via DHL and signature is required for delivery (we cannot change this, it is DHL policy). We do not ship with Insurance, if you would like to request this, please include a note at checkout and we will email you a quote. Customer is responsible for any duties charges or fees incurred to clear customs.

Orders under $30 = $20

Orders under $100 = $25

Orders under $400 = $30

Orders over $400 = Free

Lost / Undelivered Package Policy

If the final status of your tracking shows as "Undelivered", please email us at info@rgt-a.com

A claim investigation will be opened with the shipping carrier, and once their investigation has closed, if they are unable to locate the package, we will replace any in-stock item(s). If the item(s) are sold out, a refund will be issued.

However, if the status of your tracking number is “Delivered” and you physically did not receive the package (ie. it gets stolen from your property), we are not liable and suggest that you contact the shipping carrier directly for more information. We are happy to require a Signature for your package at your request, please specify this in the Notes section at checkout to request one.

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