Returns / Exchanges

Returns

All returns must first be authorized by RGT.A

You may return items postmarked within 21 days from the date of purchase. All items must be in new, unworn, original condition. Please note that original shipping charges are non-refundable.

  1. To request a return, please email info@rgt-a.com, and include your Order # and the item(s) you are requesting to return. 
  2. Once your request is approved, we will email you a RMA form, please be sure to include a copy of this in your return package.
  3. Securely package your item(s) and ship to the address on the RMA form. We strongly recommend using a trackable and insured service, as we are not liable for any lost or undelivered return packages.
  4. Your refund will be issued to the original form of payment, within 4 business days of receiving your package.

Exchanges

We process exchanges like returns. First, please repurchase the item(s) you'd like on the site, then follow the steps outlined in the Returns section above. Please be sure to include both your original Order # and your repurchase Order # in your email to us. Your refund amount will include the original shipping cost if a repurchase is made.

 

Search